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MIGA's medico-legal services & support

Trusted support from our expert team, whenever you need it

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At MIGA we are passionate about looking after you, and understand that the primary reason you insure with us is to be protected and supported when the unexpected happens.

We recognise issues that require support of a medico-legal nature can occur at any time of the day or night, so our expert medico-legal team is ready and waiting to help, with emergency support available 24 hours a day, 365 days of the year.

Supportive & understanding approach to claims management

If the unfortunate happens and you’re drawn into a claim, our experienced team will look after you, providing advice and keeping you informed throughout the process.  You’re an individual, and we understand that each client and each claim may need to be approached differently.

Support for any medico-legal matter, not just in an emergency

Your access to MIGA’s expert medico-legal support is not just available in the event of a serious claim.  We’re also here to provide medico-legal support on other matters big and small, including day to day issues like dealing with difficult patients, request from the police and managing medical records.

Personal support when you have a claim

Our Practitioners’ Support Service provides both peer and professional support to help you deal with the personal and emotional issues that can arise during a claim.  There is no additional cost for this service – learn more about how we support you.

Passionate & experienced staff

Our in-house team handle more than 3,500 matters each year and have significant experience in medical indemnity and personal injury claims. They are ideally positioned and well equipped to provide you with the personalised and expert advice you need.

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Resources & education to assist your practice

Helping clients to avoid claims and complaints is an important part of what we do.  Our industry-leading Risk Management Program helps reduce your risks in practice, and our focus on Doctors’ Health ensures you’re equipped to prioritise your own well-being.  If there’s a specific issue or matter you’d like to learn more about, visit our library of resources which provides materials and information on common issues our clients experience.

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Complaints and incidents can be worrying and stressful.  AHPRA have produced a great video that you may find helpful.  It features a doctor who recounts her experience living through an AHPRA notification.  While MIGA will help you deal with an AHPRA notification and provide you with support, if you are worried or feel you need more support we encourage you to contact a Doctors Health Service in your area.  Information and contacts are available here.
 

Received a notification from AHPRA?

Have you been involved in an incident?

If you require advice of a medico-legal nature or would like to notify us of an incident, we encourage you to contact our team as soon as possible. Notify us of an incident by calling 1800 839 280 during business hours, or submit a notification using the button here. 

If it is an emergency and your enquiry requires immediate attention, you can call our 24/7 emergency advisory service on 1800 839 280. 

Notify an incident

Insurance policies are issued by Medical Insurance Australia Pty Ltd (AFSL 255906).  MIGA has not taken into account your personal objectives or situation.  Before you make any decisions about our policies, please review the relevant Product Disclosure Statement (which can be found here) and consider your own needs.
Information on this site does not constitute legal or professional advice. If you have questions, or need advice please contact us for assistance.