Our Ethos

To empower healthcare professionals to practise with confidence and achieve safer, better health care for the community.

To deliver high quality indemnity insurance and support to the health care sector across Australia:

• Offering products which are innovative and progressive and which set the benchmark for the industry, represent real value and which are responsive to our clients' needs
• Providing confidence through our commitment to high quality, expert advice and personal service and support.

Products and Services

Provide high quality, expert advice and personal service and support and offer quality insurance products that are progressive, set the benchmark for the industry, represent real value and which are responsive to our clients’ needs.
 

Financial

Maintain the Group’s reputation for strong financial management and results and ensure all key financial targets are met and where possible, exceeded.
 

People and Culture

Retain and attract well qualified staff, who share our values, through our commitment to their personal and professional development, conditions of work, work-life balance and training.

Engagement of members and clients

Achieve high levels of engagement with members and clients, through their interactions with MIGA including, participation in the Risk Management Program, the e-Bulletins, annual surveys, the MIGA website and visibility of MIGA at medical practices, conferences hospitals and universities.

Market share

Grow market share to consolidate the Group’s position nationally and achieve economies of scale.
With a focus as we grow on maintaining the culture of the business and the Group's commitment to personal care, quality service and expert advice.
 

Diversification

Diversify the Group’s portfolio, by providing indemnity insurance to the broader healthcare sector, in turn achieving greater scale and a reduced reliance on income from the core doctor business.
 

Governance

Maintain a governance and organisational structure which ensures MIGA can achieve its objectives within a framework of transparency and accountability.
 

Stakeholders

Maintain strong relationships, partnerships and networks with key stakeholders to maximise the Group's reputation and influence.
 

The community

Ensure the Group’s policies, guidelines and business practices support the general community and to not place it at risk.